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Missing background in Candy Crush Saga windows app
Answers
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Hi GEKaver- Our Candy Crush team has been investigating this issue and they request some more information about your graphic card/driver. In order to get it please do the following:
1) Click start
2) Type dxdiag and press enter
3) Go to the Display tab and check the Name property.
Look forward to hearing back from you. Thanks a mil!
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I also have this problem. Please check my thread : https://care.king.com/en/candy-crush-saga/black-backgrounds-and-missing-buttons-on-windows-10-appI think this should be a high priority on maintaining Candy Crush app on Windows 10 Store.Also this is my graphics card specs : http://1drv.ms/1gS8w13Also this is not a high end game this shoudn't requiring a high end graphics card. Just sayin.
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Me too, I've the same problem. Here, my graphics card spec (dxdiag): MyDxDiag
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i am having same problem on my hp dt 8000 pc using win10 no such background and so on as above mentioned my graphics card is in build intel q45 chip set based card kindly fix this issue i wanna play this game on my pc
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ok, i've post my DXDIAG result. Have you found a solution or advanced on this subject ??Hi GEKaver- Our Candy Crush team has been investigating this issue and they request some more information about your graphic card/driver. In order to get it please do the following:
1) Click start
2) Type dxdiag and press enter
3) Go to the Display tab and check the Name property.
Look forward to hearing back from you. Thanks a mil!
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I have the same issue: black background, the game is not playable
My graphics:Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)Manufacturer: Intel Corporation Chip type: Mobile Intel(R) 965 Express Chipset Family DAC type: Internal
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Here's my dxdiag file : http://1drv.ms/1gS8w13 I also have this problem too please investigate this problem and put this issue in high priority on you bugs. And please update this soonHi GEKaver- Our Candy Crush team has been investigating this issue and they request some more information about your graphic card/driver. In order to get it please do the following:
1) Click start
2) Type dxdiag and press enter
3) Go to the Display tab and check the Name property.
Look forward to hearing back from you. Thanks a mil!
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