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Events missing

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SabrinaM

SabrinaM Posts: 2,626 Level 5

October 2023 in Support

Today, after completing the Puzzle Run event, when it was time to claim the prizes, the game froze and the events are all gone. I tried plugging in and reconnecting but nothing. Can you help me understand why I don't have any more events? Thank you 😭

Screenshot_2023-10-16-16-38-04-65_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

Screenshot_2023-10-16-19-45-58-94_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

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kiara_wael Posts: 147,600 Candy Moderator

October 2023
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Hi @SabrinaM
Please try force close the Apps and Log in again and Play any level .
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SabrinaM Posts: 2,626 Level 5

October 2023 edited October 2023
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https://community.king.com/en/candy-crush-saga/discussion/comment/2826163#Comment_2826163

Thank you very much Kiara.😊
Now I have again the events.
How do I know if I qualified for Puzzle Part 2? I didn't see the screen that confirmed my qualification
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