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Can you explain to me why, if the level is not playable from the beginning, I lost my entire win streak? In these cases, the level should not be considered as not passed but impossible to play without losing the win streak 😡
You still lose your win streak if you force close the app. It registers as having failed the level all the same.
Hi @SabrinaM
Which device are you play ?, Please force close the Apps and Log in again
I suspect it's one of those levels designed to block a win streak and that the starting boosters or win streak boosters got in the way. It's happened to so many players and is really infuriating!
Try to replay the level with no boosters. There probably is one set way to start on this game board and boosters stop this sequence from happening. There are a few levels like this and nothing seems to ever get done about them, they just seem to be left in there to trip people up.....
I play with mobile phone.
The next time I'll try to force close App and don't replay the level and lose the winn streak.
Thanks for the help.
Hi @christinewupp
Thanks for your replay.🙂🌺
I agree with you that what happened is frustrating and that it is not accidental. 😏The boosters of the win streak in this case penalized me but as you know you can't rule it out at the beginning of the level. I hope this issue will be resolved in the future. I replayed the level without boosters and passed it on the first try😊
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Just starting today (and I'm on level 10291, so I've been playing for a while), when I switch to Candy Crush Saga while playing audio in the background (e.g. Audible, yt music), the other sound will turn off. The game sound is all off. I tried restarting all apps. Still an issue on Android phone. Do you have any…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…