Phone lost connection and cannot load game on laptop

Chung_YanJoyce · January 2016

I couldn't connect the games (both candy crush and soda crush) to my facebook on my phone, i updated to the latest version, and uninstalled it then reinstalled it again, still not working, so I tried to play it on my laptop, I clicked to the game, but nothing is loading (not even the orange "King" screen)

What happened????? Im at level 600 something and I dont want to loss all of them

somebody help!!!!

Wunderbaum · January 2016

Hi Chung,

Looks like there's an issue with all games.

Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Wunderbaum · January 2016

Hi Chung,

Looks like there's an issue with all games.

Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Kelly_C · January 2016

Hi Chung,
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

This link does not take you to an update, just to another question :-(

Chung_YanJoyce · January 2016

Hi Chung,
Looks like there's an issue with all games.
Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook

Thank you very much! I click the game notification on my facebook and it finally connected to my soda crush!! but now my sister have the same problem and my mum has unlimited lives.. seriously whats happening lol

Phone lost connection and cannot load game on laptop

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