Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Level 4288 freezes and doesn't release the dragon when the squares below it are cleared.
Hello @highview23🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are experiencing a glitch with the game, and the usual troubleshooting steps did not work to resolve the issue!!
Unfortunately, I cannot report the issue till Monday as our Community In-charge team don't work over the weekends! Hence, I would request you to report to the King Player Support team.
I am assuming that you are playing the App version. So, please follow these steps --> Click on the Pink Cogwheel located in the top right corner of the game map screen -- click on ? icon -- Scroll down to "New Levels / Level Help" option under Popular Topics -- Pick one of the options (since nothing matches the issue), and scroll down all the way to "Contact Us" -- Fill the form and submit your complaint.
It might take up to 72 hours by the time you receive answer from an actual agent!
If you need further assistance, please post back and let me know🍫🍫
This is happening to me too. Closed app twice now and still happening
Hello @LaurieBlack🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!!
Did you try the level multiple times or just once? Some of the levels with Gummy Dragon are creating this issue!! The Candy game Studio is trying to fix the issue but, it is taking a while!!
Please try closing the App -- turning off your device -- turning it back after few minutes and reopen the level. And, the level should work fine. If not, please post back and let me know.
To reply back, you can simply type in the blank box given below to my comment🍫🍫
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…