Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

FLASHING AND NOT MOVING ON TO NEXT LEVEL.HAS BEEN GOING ON FOR A WEEK OR MORE

Not sure what's going on but your game on Facebook is flashing constantly, when you beat a LVL it doesn't go to the new LVL and I have too refresh the page just so I can play the next LVL. When some one sends me a message the message is being deleted on it's own...

Accepted answers

All comments

Karen_Jordan

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

I am having the same problem but it is not windows is not the problem because it is only doing it on my game but not my husbands and we use the same computer same system I also cannot connect to facebook from candy crush on my phone. not sure what the problem is there but all my other games connect.

Joe_V_

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

No answer for you, but I have repeatedly had the same problem only between levels 1386 thru 1430, ...I am currently on level 1650, but if I stop while passing though levels 1386 thru 1430, while collecting bonus candies, what I call the "C levels" I lose all lives in storage and then usually my screen freezes. "Lives are lost even if I don't stop" I am running Windows 10 using Chrome

Renee_Bailey

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

windows 10 using Explorer problems starting at 1600 levels blinking same problems as stated by everyone.

Renee_Bailey

I don't have the answer BUT I am having the exact same issue with the screen flashing and not moving on. I have lost all lives given as gifts as the messages are be deleted.

its seems they are aware of problem and are working on it. I am in the 1600+ and it has been weeks for me as well

Renee_Bailey

EXTREMELY FRUSTRATING,PROBABLY BE WAITING WEEKS FOR A FIX!!

I agree

Pearl_Randle

What operating system and version are you using? Windows 10 Professional, 64-bit

What browser are you using? Chrome Version 49.0.2623.110 (64-bit), Firefox v45.0.1

What graphic card are you using: ATI Radeon HD 4600 Series

Level 1424

Tara_Renee

Same issue for a few days. I'm level 1390 and it's been happening for at least 3 days on three levels. Using Windows 7, Intel HD Graphics driver (up to date), Chrome and IE. When you first log on, you can go to the level you want, and play the level. However, if you win or if you run out of lives, when it takes you back to the board, it flashes. If you win, you can't go to the next level without reloading. Either way, it also takes away all messages (i.e., free lives) as soon as you play one life.

Tori-3

I'm using Windows 7, Google and have tried Google Chrome, level 1403 on laptop, Windows 10, Google and level 1403 and this is happening on both. Don't know the graphic card but this hasn't happend to me before. My sister can play CC Soda, Saga Farm Hero's (level 220) just fine so am wondering if this is a high level glitch?

ZORRA

Also have this problem for a while now...

I have windows 10, I use Edge and Chrome (both have that problem) and I'm on level 1414 (I have Intel HD Graphics 4600)

Help me please!

C_Ayers

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

Windows 10 - Fifefox - Level 1405. It's been flashing for several days

C_Ayers

I don't have the answer BUT I am having the exact same issue with the screen flashing and not moving on. I have lost all lives given as gifts as the messages are be deleted.

I have the same problem. I just beat 1405, but it did not move me forward and when I refreased, it put me back to 1405 as if I never beat it.

Sharon_McCaughey

Windows 7 and am using Google Chrome, LVL 1410 not sure of the specs but I am using a very high end gaming graphics card.

Same here, (Windows 7 and am using Google Chrome, LVL 1467 not sure of the specs but I am using a very high end gaming graphics card) If I refresh I can move to the next one. But not seeing the option to roll for freebies or free lives.

Diana_Condur

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

Same problem here, flashing and not moving on the next level! Windows 10, Chrome, lvl 1407

C_Ayers

Windows 10 - Firefox - Level 1405

Cezdiamond

Same problem here. I have windows 10. I have tried using firefox, chrome and internet explorer and all 3 are doing it.

Thanks janste1!

Cezdiamond

Same problem. Windows 10, tried multiple browsers, does the same on all. Seems to be happening since the latest flash update

Thanks Shelli.

Dan_March

windows 7 here same problem a week now

windows 7 here same problem been like it a week now

Pierre_Zell

Windows 7 and am using Google Chrome, LVL 1410 not sure of the specs but I am using a very high end gaming graphics card.

Shelli_Frantz

Same problem. Windows 10, tried multiple browsers, does the same on all. Seems to be happening since the latest flash update

janste1

Same problem here. I have windows 10. I have tried using firefox, chrome and internet explorer and all 3 are doing it.

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Accepted answers

All comments

Sharon_McCaughey

Windows 7 and am using Google Chrome, LVL 1410 not sure of the specs but I am using a very high end gaming graphics card.

C_Ayers

I don't have the answer BUT I am having the exact same issue with the screen flashing and not moving on. I have lost all lives given as gifts as the messages are be deleted.

I have the same problem. I just beat 1405, but it did not move me forward and when I refreased, it put me back to 1405 as if I never beat it.

C_Ayers

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

Windows 10 - Fifefox - Level 1405. It's been flashing for several days

ZORRA

Also have this problem for a while now...

I have windows 10, I use Edge and Chrome (both have that problem) and I'm on level 1414 (I have Intel HD Graphics 4600)

Help me please!

Tori-3

Tara_Renee

Pearl_Randle

What operating system and version are you using? Windows 10 Professional, 64-bit

What browser are you using? Chrome Version 49.0.2623.110 (64-bit), Firefox v45.0.1

What graphic card are you using: ATI Radeon HD 4600 Series

Level 1424

Renee_Bailey

EXTREMELY FRUSTRATING,PROBABLY BE WAITING WEEKS FOR A FIX!!

I agree

Renee_Bailey

I don't have the answer BUT I am having the exact same issue with the screen flashing and not moving on. I have lost all lives given as gifts as the messages are be deleted.

its seems they are aware of problem and are working on it. I am in the 1600+ and it has been weeks for me as well

Renee_Bailey

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

windows 10 using Explorer problems starting at 1600 levels blinking same problems as stated by everyone.

Joe_V_

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

Karen_Jordan

Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!

vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…