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Anna_Grey
Anna_Grey Posts: 7

Level 1
in Support

Hello, i play Candy Crush saga on King, but now i want to play it on facebook, i create my new facebook account and i don't know how to put my backup on it. Can you help me please ? :(

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Anna!

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you can continue playing from the level you had on Facebook.

    Cheers :-)

  • Anna_Grey
    Anna_Grey Posts: 7

    Level 1

    Hi Anna!

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you can continue playing from the level you had on Facebook.

    Cheers :-)

    It doesn't work !! i tried your advice before and when i enter my password, it's writen : "You already synchronized your progress." and i can click anywhere !! i don't get it :(
  • Anna_Grey
    Anna_Grey Posts: 7

    Level 1

    Hi Anna!

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you can continue playing from the level you had on Facebook.

    Cheers :-)

    And the tutorial is for transfer the progress from Facebook to the King website, and i want to do the opposite.

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