Hello On my phone i'm much furder whit candy crush saga then on my pc. But it won't sync

This was in another thread:

Hi guys,

The sync issue has been solved.

If your mobile device is set to automatically update apps then no further activities are required.

If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga

Kind regards,

- Mark, Team King Care

- See more at: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed#sthash.cvJAlCzM.dpuf

I'm having some real problems with Farm Heroes and I've posted a question about this.  I've also made contact via Twitter and email and no response whatsoever.  I have the red x, can no longer log in and my progress on King.com is different than that on my phone.  Here's a link to my situation:  

https://care.king.com/en/farm-heroes-saga/i-can-no-longer-log-into-farm-heroes-on-iphone-6-ios-dreaded-red-x-etc

What's it going to take to get some kind of a resolution?  I see other people being helped but after over a week with my husband trying as well - nothing.  

I'd like to proceed on my phone, make purchases, play the game as usual but I'm stuck because I can no longer log in on my phone and it shows that no connection is available (which is ridiculous because I can play other King games). 

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!