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Playing on Samsung galaxy, s5 with Candy Crush Saga app. Tried turning it off and turning it back on again, restarting phone, clearing cashe, and clearing data, made sure there were no updates. Nothing has worked so far.
Hi CandyCrusher,Thank you for reporting this. We are currently investigating the issue.Could you please let us know which model of mobile device you have as well as OS version?Until the issue has been resolved I suggest you play the game on Facebook or King.comThanks for your patience and understanding while we work on this.- Mark, Team King Care
Hi CandyCrusher,
Thank you for reporting this. We are currently investigating the issue.
Could you please let us know which model of mobile device you have as well as OS version?
Until the issue has been resolved I suggest you play the game on Facebook or King.com
Thanks for your patience and understanding while we work on this.
- Mark, Team King Care
Hi guys,Thank you all for providing info about the issue.The Development Team has located the issue and solved it through a hotfix.Kindly reboot your mobile device, make sure you are online (WiFi or 3G/4G enabled) and start the game in order to apply the hotfix.Kind regards,- Mark, Team King Care
Hi guys,
Thank you all for providing info about the issue.
The Development Team has located the issue and solved it through a hotfix.
Kindly reboot your mobile device, make sure you are online (WiFi or 3G/4G enabled) and start the game in order to apply the hotfix.
Kind regards,
Same with me on my S5! I start playing without a problem and then after a while it becomes super slow and choppy where each move is like in slow motion. One if the first posters above said it was when you get down to one or less lives and he's right! It isn't until you get more lives that it will run properly again. No amount of restarting or cache clearing will help if you don't have enough lives. Please fix!
I am having the same problem on my galaxy S5 today. After 2 or 3 games, it suddenly becomes so slow and Jerky it's impossible to play. Tried clearing cache, restarting, and even Uninstalled and reinstalled. No fix.
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Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
1st, look how TERRIBLY MISERABLE my map is. My gold of 1500 within like few weeks, just thrown away uselessly cuz of "every single" SUDDENLY APPEARING EXTREME TERRIBLY HARD levels as "real real" HELL, literary deleating 10 ~ 600 gold in 1 GAME, & now hearts too 💔💔💔💔💔. So as U can see my 1500 of gold dropped to 1 within FEW…
Because for some reason today is not here yet. Currently my local time is 6:36 pm and I usually log in between 7 and 8 pm local time.
I have been on level 9292 for 3 weeks now!!! Why is it not giving me a chance to win without buying lives???? I play this game every day and I am no longer having any fun. Please help.
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
