Candy Crush Saga

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CC Purchases ~ a JOKE

Again, I have no time for this crap, purchased 4.99 in coins, had used all I had left for 5 spins on the wheel, got no 5X play, needed 1 MOVE.. After going thru 5 min. of getting emails/p/w, I ended up with a Wheel that gave me nothing, when it came up the Stop button was BLACK, WAITED & Waited - would not stop spinning. Never tried TO USE those Bars after the Wheel Black Button. Today I find that CC/FB charged me on 9/19 & 9/20. I WILL NOT use those Bars and have contacted PayPal since my e-mail to Cust. Serv. is returned with their Standard Reply ~ come to the community, NO CUSTOMER SERVICE.. Buyer Beware!!!

To Ask Your Question:

Accepted answers

Deborah_Rizzo

And where should I suppose you sent that, to my E-Mail??????? I am not going back to that site, which has no Customer Service, or Answers to my questions.. the only answer I received was on a payment months ago, and the one about the free 4 hours - won late night.. The purchases on the 19 & 20 of Sept. I have Paypal Receipts for, check you Tech Team & maybe have them research the 1 purchase & 2 charges.. May be in a Tech Support Log.. E-mail only - I will not go back to that Site, you call a Blog ~ too many Complaints on there for me to have to deal with & look forward to as I move forward with the Negative Blogs on the higher levels.. Thanks..

All comments

Cezdiamond

Hi Deborah- I sent the email through our messaging system for King Care. I look forward to resolving this problem for you.

Thanks a lot!

Deborah_Rizzo

And where should I suppose you sent that, to my E-Mail??????? I am not going back to that site, which has no Customer Service, or Answers to my questions.. the only answer I received was on a payment months ago, and the one about the free 4 hours - won late night.. The purchases on the 19 & 20 of Sept. I have Paypal Receipts for, check you Tech Team & maybe have them research the 1 purchase & 2 charges.. May be in a Tech Support Log.. E-mail only - I will not go back to that Site, you call a Blog ~ too many Complaints on there for me to have to deal with & look forward to as I move forward with the Negative Blogs on the higher levels.. Thanks..

Is that a JOKE, my issue has yet to be addressed with ME.

Deborah_Rizzo

Cezdiamond

Hi Deborah- Thanks for posting on King Care. I am really sorry that you have had this unpleasant experience, I would like to help you out. I need to take a look at your account so I have sent you a private message,

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Accepted answers

Deborah_Rizzo

All comments

Cezdiamond

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Deborah_Rizzo

And where should I suppose you sent that, to my E-Mail??????? I am not going back to that site, which has no Customer Service, or Answers to my questions.. the only answer I received was on a payment months ago, and the one about the free 4 hours - won late night.. The purchases on the 19 & 20 of Sept. I have Paypal Receipts for, check you Tech Team & maybe have them research the 1 purchase & 2 charges.. May be in a Tech Support Log.. E-mail only - I will not go back to that Site, you call a Blog ~ too many Complaints on there for me to have to deal with & look forward to as I move forward with the Negative Blogs on the higher levels.. Thanks..

Is that a JOKE, my issue has yet to be addressed with ME.

Cezdiamond

Hi Deborah- I sent the email through our messaging system for King Care. I look forward to resolving this problem for you.

Thanks a lot!

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