Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
My friends disappear too.Hi Everyone- Welcome to the King Care community and thanks for taking the time to report this. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-)
Please be sure to update to the latest version once it is available.
Thanks so much!
I was on a higher level but couldn't find a friend - when I hopped down to a lower level which she had already passed ... her name showed up. All my software is up to date, I've reconnected etc. (sounds like a glitch in the game)Hi Everyone- Welcome to the King Care community and thanks for taking the time to report this. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-)
Please be sure to update to the latest version once it is available.
Thanks so much!
I see these comments regarding lost friends were asked a year ago. What is the turn around time to have this fixed. I can't send or receive lives to or from my friends like I used to. I was hooked on this game...not so much anymore. Surely you could of found a work around in all this time!!Hi Everyone- Welcome to the King Care community and thanks for taking the time to report this. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-)
Please be sure to update to the latest version once it is available.
Thanks so much!