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Freezing at 69%
Rocky_Balboa
Posts: 5
Level 1
in Support
Why is the game Candy Crush constantly freezing at 69% on the load? Flash Player, etc is up to date on my pc and it is doing it in various browsers. It is also doing it on my iPad. I have cleared cache on computer and also cleared flash cache. I have asked this before and it states there is 1 reply. Where is the reply? I have not received it nor can I see it.
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Answers
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The reply you got is in your original post; https://care.king.com/en/candy-crush-saga/game-freezes-at-69
If you go to your profile page you'll see your questions you've posted, on the right hand side it shows if and how many replies it has, then just click on the question you had answered and you'll see the reply below your post.
Follow the troubleshooting which the moderator linked in your original question, since you mention your also having issues with your iPad then you may also want to go through the steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
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I have done all of that; I did so before posting about the issue in the first place. All IOS updates are in place; all other areas (cache, Flash, etc) attended to. iPad loads now but iMac does not - and it has the new OS installed on it (OS Sierra). All other apps and games work fine. This one does not.The reply you got is in your original post; https://care.king.com/en/candy-crush-saga/game-freezes-at-69
If you go to your profile page you'll see your questions you've posted, on the right hand side it shows if and how many replies it has, then just click on the question you had answered and you'll see the reply below your post.
Follow the troubleshooting which the moderator linked in your original question, since you mention your also having issues with your iPad then you may also want to go through the steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
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This fault is still present! It refuses to load past 69% on my iMac - and all caches and the guidance to rectify it HAS been followed.The reply you got is in your original post; https://care.king.com/en/candy-crush-saga/game-freezes-at-69
If you go to your profile page you'll see your questions you've posted, on the right hand side it shows if and how many replies it has, then just click on the question you had answered and you'll see the reply below your post.
Follow the troubleshooting which the moderator linked in your original question, since you mention your also having issues with your iPad then you may also want to go through the steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
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