Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hey!! I started the 1000 gold race and when I ended it, the game only gave me the 500 gold race prize!! Not fair at all!! Be serious Candy Crush!!! >:(
Hello @YamZen🤗 Hearty Welcome to our sweet King Community!
If you have a screenshot of the end result of the Candy Royale race, where it gave you only 500 Gold Bars in place of 1000, can you please post it here?
To reply back, you can type in the blank box given below. And to post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.
Talk to you soon🍫🍫
Thank you for sharing the screenshot, @YamZen👍️ I hope you have a screenshot when the race started too!
I would suggest you to contact the King Player Support and send a request for your missing Gold Bars. Looks like you are on a mobile device. So, please follow these steps⬇️
You will be receiving an automated email as a first reply, which is an acknowledgement. It would take up to 72 hours for an actual agent to contact you.
By any chance, if they do not contact you even after 3 days, and sent an email saying "how did we do" or "we are closing this ticket", send a reply immediately to that email itself and tell them that you were not helped yet!!
NOTE: They have a designated place to write our reply. Please make sure that you write your message above those lines.
Hope everything works out and you will receive an explanation about the glitch along with the "lost" Gold Bars🤞🤞
Yes, I took a snapshot. Sending it here
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…