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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I'm very confused here because I have an account on my phone for playing the games but on the website I couldn't sign in or even change my password so I created a new account, are they the same or different?
Oh! Then, you are logged in through King account (that’s what it is called)🙂
If so, you can change your in game profile picture direct.y from your game —> On game Home Screen, click on “My Account” tab (that you see below to Play tab) — your game profile page will open — You will see a camera icon in bottom right corner of your current pic — click on that camera, and follow the prompts to change your pic.
Here is link for a Help Article that our Community Team has put together, just for extra help —> https://community.king.com/en/blog/kb/articles/2395-how-do-i-change-my-name-or-my-profile-picture-in-the-game
Have fun🍫🍫
Glad to help!
Have an awesome day🍫🍫
Thanks for your help 👍
Neither, I'm using Google Gmail.
Thank you for clarifying 🤗
Yeah! This Community account and our game account are different.
Are you logged into the game through Kingdom account or Apple ID?
This community website, I was trying to change my in-game profile picture and I thought this was the place to do so but I guess not.
Hello @mykuromoroll 🤗 Hearty Welcome to our sweet King Community!
When you said “the website”, are you talking about this Community forum website or some other website? If it is some other website, can you specify which one is it, please?
To reply back, you can type in the blank box given below to my comment 🍫🍫
Hi and Welcome to the King Community
Sorry, It is not possible to transfer your game to another account but you can start at same level in your new account.
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
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Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
18471. I know you won’t let me through on this level. It’s very frustrating
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
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