Candy Crush

Sometimes when I purchase extra moves, I am charged but do not receive them. The gold bars arrive, but I do not get the 5 extra moves. I have been reimbursed after contacting King, but it is still happening. The gold bars then just disappear.

 It is very frustrating 

Best Answer

  • StuckInATreeStuckInATree Posts: 4,900
    Accepted Answer

    Have you got back in touch with them again to let them know that? If you're already in direct contact with them you should continue to do so.

    Accepted Answer

Answers

  • Have you got back in touch with them again to let them know that? If you're already in direct contact with them you should continue to do so.

    It is embarrassing, but I will. Thank you
  • StuckInATreeStuckInATree Posts: 4,900
    edited March 2017

    Have you got back in touch with them again to let them know that? If you're already in direct contact with them you should continue to do so.

    Don't worry there's nothing to be embarrassed about, it what they are there for :) tech issues can happen to anyone. If you have any problems getting back to them though just let me know and I'll see if I can get a moderator to look into it for you.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories

Leaderboard

This Week's Leaders