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I don't know if this helps, but I had to install facebook gameroom. After that I was able to continue from the level I was before and I got my stuff back. Only problem is that the new platform is still small and weird... I guess taht's because of the new HTML5... but at least I didn't lose few years worth of progress.Hi, Can you help me too? I was playing Candy Crush via facebook... It worked okay in the morning, but tonight it looked weird and said it's downloading and after that I was in the level 1. I was over 2200 before that.