Updated iPhone to ios17 and my progress has gone back to level 1 ???

Hello @dimbers1970🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!!

Did you log in with your account details that you usually use to get into the game?

Please reply back by typing in the blank box given below!

Hello @dimbers1970🙋‍♀️

Is your game back to normal and the progress back? If not, please contact the King Player Support team to restore your game progress. It will be better if you can send the complaint through your game. Here are the steps ⬇️

• Click on the Pink Cogwheel icon;
• Click on ? icon;
• Move down to "My Game Progress" under Popular Topics;
• Choose the most suitable option from the list, and click on it;
• In the next screen, scroll down all the way and click on "Contact Us";
• A form will appear. Fill it out and submit.

You will be receiving an automated email, which is like an acknowledgement to tell you that they have received your complaint. If you don't hear back from anybody even after that, please post back here and let me know.

Hope everything goes well and your progress will be back to where it belongs🍫🍫

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

Contact us

https://soporto.king.com/contact