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Level 2
I play both mobile and desktop Candy Crush (Level 1278) but for the last 2-3 days, on my desktop the Lives refill to only 1 after 2+ hours away from the game, despite saying Full. Mobile works fine. Both are latest versions.
Hello Amanda,
Could you please run through the steps here and let me know if they help to resolve the issue.
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Kind regards,
Johnny
Hello Amanda,
Could you please run through the steps here and let me know if they help to resolve the issue.
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Kind regards,
Johnny
Thank you Johnny. The problem went away after a couple of days, so maybe I inadvertently did one of your suggestions, like clearing the cache. If it happens again I'll know what to do. Cheers!Hello Amanda,
Could you please run through the steps here and let me know if they help to resolve the issue.
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Kind regards,
Johnny