Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Can see new level 2736 available , but is it moving up , why this happen ?? Need uninstall ???
Correction, seems I didn't finish level 2736 on FB. Now I've finished it and it did solve the problem of being stuck on mobile, I have advanced beyond level 2735.
Same here, not moving forward. Tried playing on FB, finished level 2736 and then switched to mobile. But no luck, still stuck. Tried rebooting phone too. I have three android devices with different OS version and I'm stuck on all of them.
Hi Guys: I finally managed to solved. I linked app with Facebook account, then ran the game in Facebook (With Google Chrome), once there, I was taken to the next level; then I came back to the app and I was moved forward as well. Didn't lost any power up.
I have the same issue. I have emailed support 5 times and they keep giving me the same response which doesn't work. Very poor.
I have been stuck at the train tracks after level number 2045 for over a week. I tried to reinstalled the game and written to the support twice. Please help.
Help help still no answer to slove i m in 2735
I just got my mobile game to advance by playing on my MAC then resetting my phone. Hope this helps.
I just deleted the game of my phone and reinstalled it! Lost all my boosters and still at the same point. My icon is still in limbo between 2735 and 2736! Frustrated!
I also have been trying for 2 days to move on to level 2726 don't want to uninstall as will lose all bonuses
emailed king yesterday and no response poor really
I'm facing the same issue, cannot continue to next level despite having completed level 2725 and updated the App. I've been there for a week now.
I faced the same and it fixed only by reinstalling the game.
But i faced another ploblem that i lost all my stripes,hands...etc
And me tried everything and still not able to move up, must be a glitch in the system
Same issue also
Same here. I see a friend moving on the next level, but I can't get there. He is taking a big lead. GET ME BACK!!!
Same issue. I've passed this level at least 3 times. No forward movement.
I have exactly the same issue. Updated the game. Stopped it,brebooted my phone.etc. usually I get my new levels on Wednesday afternoon.
Same here. Already updated the app. Been seeing the new level for 24 hrs but still can't get there. Please let me play the next one.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
