Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Gold Bars Used

I lost my Gold Bars and would like to get them back please. I was playing a game and clicked to do the free spin after the game and I didn't win any extra turns. Then I'm not sure what happened, or how it happened but it brought up the spinner thing again using my Gold Bars. I X'd out of the window and ended the game and my bars we used. I didn't click to use them. I only have 10 or 12 or so. Would you please give them back?

Thanks!!

Charlene

Accepted answers

All comments

Fiona_Pritchard

Hi Bonnie- Welcome to the King Care community. I am really sorry that you have experienced a problem with your Gold Bars. We understand how precious these are, and you should never lose them.
I would like to take a look at your account.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a sweet week!

Same thing happened to me - lost 10 gold bars using safari browser and level 2793. Candycrush is different on safari compared to chrome browser. Lots of things don't work on safari...

Hi Bonnie- Welcome to the King Care community. I am really sorry that you have experienced a problem with your Gold Bars. We understand how precious these are, and you should never lose them.

I would like to take a look at your account.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a sweet week!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Bonnie- Welcome to the King Care community. I am really sorry that you have experienced a problem with your Gold Bars. We understand how precious these are, and you should never lose them.

I would like to take a look at your account.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a sweet week!

Fiona_Pritchard

Hi Bonnie- Welcome to the King Care community. I am really sorry that you have experienced a problem with your Gold Bars. We understand how precious these are, and you should never lose them.
I would like to take a look at your account.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a sweet week!

Same thing happened to me - lost 10 gold bars using safari browser and level 2793. Candycrush is different on safari compared to chrome browser. Lots of things don't work on safari...

Güçlendirmelerim yok oldu
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Invisible awards
This is happening a lot. Anyone else?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
⛔ Under Investigation: Prize Palooza - Candies not counting towards progress.
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…