Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

My candy crush saga on the computer is not working since yesterday.

When I try to play the game on the computer it doesn't open and says "An error has occured. We are doing our best to fix it, please try in a moment" since yesterday.

Accepted answers

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Beverley-3

I AM THE SAME CANT GET INTO THE GAME EITHER THROUGH FACEBOOK OR THROUGH THE GAMEROOM

Candymandy-2

Can you send them to me too please? Same problem

Khaled_Saad

I have same problem since tow days

Lois_Lang

CC answered me via twitter and advised I download it thru microsoft. I did, but lost my boosters. I don't think they understand the problem. UGH!

Dec-2

I've been down for a week.I posted my question in the forum. I've been conversing with a non-moderator. I don't want my question to be overlooked by the official moderators.

Hareem_Khan

Same problem help please

flowerchild

Black screen since yesterday as well

Bobby_Olasin

I'm still down too.

Laryssa_Peters

i dont have the solution , now my Screen is completely black. i removed it from gameroom and now i am not Even getting what Maria is getting . Very Disappointed! As i bet the items i just purchased are gone now too

Maria-45

The solution didn't work with me....

No it didn't...

same here

me too

Could you please share the steps with me? I'm having the same problem.

Terry_Marsh

Is there a fix for this yet ??

Hazel-5

Same problem here. Can I have the steps too?

Lois_Lang

I, too have had this issue since yesterday. If the steps fixed it, please message me as well. It does work on my iphone.

Nicola_Morris

Me too ,i'm having the same problem can you send me the steps too,thank you :-)

Darlene_Parsons

Can you send me the steps to fix this as well please? Thank you, thank you!

Darlene_Parsons

Did you find a solution to your problem? If so, can you share with me please? I'm having the same problem.....

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Accepted answers

All comments

Crazy Cat Lad

I messaged you some steps to get the game back on track!

Darlene_Parsons

Did you find a solution to your problem? If so, can you share with me please? I'm having the same problem.....

Darlene_Parsons

Can you send me the steps to fix this as well please? Thank you, thank you!

Nicola_Morris

Me too ,i'm having the same problem can you send me the steps too,thank you :-)

Lois_Lang

I, too have had this issue since yesterday. If the steps fixed it, please message me as well. It does work on my iphone.

Hazel-5

Same problem here. Can I have the steps too?

Terry_Marsh

Is there a fix for this yet ??

Geneva_Bunch

Could you please share the steps with me? I'm having the same problem.

me too

same here

No it didn't...

The solution didn't work with me....

Laryssa_Peters

Bobby_Olasin

I'm still down too.

flowerchild

Black screen since yesterday as well

Hareem_Khan

Same problem help please

Dec-2

I've been down for a week.I posted my question in the forum. I've been conversing with a non-moderator. I don't want my question to be overlooked by the official moderators.

Lois_Lang

CC answered me via twitter and advised I download it thru microsoft. I did, but lost my boosters. I don't think they understand the problem. UGH!

Khaled_Saad

I have same problem since tow days

Candymandy-2

Can you send them to me too please? Same problem

Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Minha compra não chegou
Comprei no jogo e não chegou a compra
Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…