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I have nothing to add to the solution except that I noticed this problem about 2 days ago. I seem to get the error message when using the colour bomb and the game freezing when using a coconut wheel. I use Chrome as my browser and play through Facebook. I tried playing on Internet Explorer and Gameroom on my PC and got the same problem. Yet I do not get this problem if I play on my phone or tablet (Android). I deleted browsing history & cookies, restarted the computer but still have the same problem. It seems rather pointless to be registered on this King Care site if they are not going to help with problems.