Connection error

Patap · September 2023

Saying there is a connection error but WiFi is fine

kiara_wael · September 2023

Hi and welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find more details HERE.

Nefarious · December 2023

It’s a recurring problem going back years, not hours or days

PummyRaj · December 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2898897#Comment_2898897

Hello @Nefarious🤗 Hearty Welcome to our sweet King Community!

The "Connection Error" can be caused and/or experienced in different situations and features!! Not everything is/will be related to each other complaint!! Moreover, the player who has opened this discussion did not come back to provide more details!!

If you can tell us in which event/feature you are experiencing issue with, it will be possible to look into it and discuss about it!

Thank you for understanding!

Have a great rest of the day🍫🍫

JJZyty · December 2023

I added a gift card and got kicked out of my game bars added, levels correct but I’m not logged in system keeps saying Connection Error try back in a bit! I did everything WiFi on off data, updated game nothing please help I’m hitting level 4K soon😅

Connection error

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