Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Candy Crush Saga - Screen freeze when using Boosters
Hi guys,
I have seen several players mentioning that there's an issue when using a Booster in Candy Crush Saga on Facebook.
The guys in the Game Studio are aware of the issue and are currently looking into it.
You can help me out by letting me know which browser and OS you are using.
Please also let me know if this happened while you were playing a Sugar Drop level.
I'll update you as soon as I know more.
- Mark
Answers
-
I don't know what happen but after 7 days my Candy Crush is now finally working and I hope it stays that way ..... just started working 15 mins. ago . Thank you very much for all your help ! Just passed 2 levels ...Good luck to everyone else on being able to play !!!!I'm on level 1825 , Google Chrome on Facebook , Laptop using windows 7 .... sometimes it will let me do level 1824 and then after a few seconds it gets the orange screen with the Ape .... I can play CC through internet explorer but it is a really old version and very slow . Everyday I delete CC , clear browser , cache , history , I do it all and still nothing helps ... since Feb.1 , I haven't been able to play , I can spin and everything except play the level . I get a message saying error has occurred . It seems since King did that update Feb. 1 ... and now nobody can play with Google Chrome !!! Please help !!! There is millions of people affected by this , please fix !
