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Need to get my lost data back from 1st feb.

June_Hare
June_Hare Posts: 16

Level 1

Have lost my levels status on candy crush saga and soda since changing my I pad on 1st February. Data was taken from my iPhone but the levels on I phone were much lower on that. You have got me on 31 on saga also it is much lower on soda. My level on saga should be 1166 but unfortunately can’t remember level on soda but do know it was higher.

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-) 

    Thanks! 

Answers

  • _Elsa_
    _Elsa_ Posts: 37,542

    Hi June, have you been playing the game through Facebook because they save your progress.  If you don't play through Facebook the levels aren't saved.  What I can do is to try to elevate your issue to a King Admin and maybe she can write you privately here.

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-) 

    Thanks! 

  • June_Hare
    June_Hare Posts: 16

    Level 1

    My levels were saved to 31st January because they were saved by me on saga and soda, yes I am on Facebook. Thank you for your response.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi June, have you been playing the game through Facebook because they save your progress.  If you don't play through Facebook the levels aren't saved.  What I can do is to try to elevate your issue to a King Admin and maybe she can write you privately here.

    Thanks Elsa!
  • June_Hare
    June_Hare Posts: 16

    Level 1

    Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-) 

    Thanks! 

    Cezdiamond, thank. You, yes I am on Facebook hope you can resolve my problem
  • June_Hare
    June_Hare Posts: 16

    Level 1

    Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-) 

    Thanks! 

    Since my last reply I can now give you my levels on 31st January it was 1642 on saga and 1166 on soda. Now you will understand surely that I do not wish to go back to the levels you now have me on 31 saga and 1111?? 8think soda.‘
  • June_Hare
    June_Hare Posts: 16

    Level 1

    Cezdiamond. Don’t think you got my answer. I am a member of Facebook and King. I am hopefully hoping that this will help you resolve my and restore my levels on saga and sod as I am so missing playing. Fingers crossed.

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