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Choc Box connection error and game score not a going up
kernowgamer
Posts: 4
Level 1
in Support
I keeep getting an enoying connection error with choc box. I keep logging out and clearing the cache but it makes no difererence? I am also having a problem with the score advancing when I complete a level. I have to log out and do the level again. Sometime it works, others not. Any ideas?
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Answers
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Hello @kernowgamerπ€ Hearty Welcome to our sweet King Community!
The Chocolate Box issue was supposed to be resolved last week or so! Can you please check if there are any updates available in your App Store/Google Play Store and install them?
With regards to "score not going up" --> Can you please provide more details?
Is it in the Sam's Streak OR Episode Race OR some other event?
Also, if possible, please provide screenshots --> (1) before you playing a level; (2) after winning the level.
To reply back, you can type in the blank box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.
Talk to you soonπ«π«
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Thanks for your reponse in regard ro the choc box issue---hope its fixed soon. So enoyingI
In regard to the score updating, it seems to be working again now Ok. Seems that a few levels had been skipped which I have never seen before in all the years I have been playing CC. Anyway, I went back and did them again and that seem to fix the issue?
Regards
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