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I want to start over from the beginning but I can’t reset the game. I have emailed support twice with no help.
I can reset your game to level 1 if you wish.
I sent you a message, please come back to me and confirm that you want to reset the game and I will do it for you.
:-D
I also want to reset my levels to 1 and requested it over a week ago, Ticket #7061898. I received an email requesting confirmation within 3 days and immediately replied. But then I kept getting messages that I still hadn't replied so you were closing the ticket. I replied 10 times!!! I've completed all the levels and therefore am not competitive in any of the contests anymore, so the game has become boring. PLEASE reset my account to 1!
I can reset your game to level 1 if you wish.I sent you a message, please come back to me and confirm that you want to reset the game and I will do it for you.:-D
I have same problem. Mailed twice asking for reset the progress to start from beginning and only received two mails with a link to this forum.
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its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…