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Network Error

Memere1
Memere1 Posts: 31

Level 3
edited December 2023 in Support

Can someone please help me! I am playing candy crush soda saga and I can’t get my rewards or see where I am in the race. It continues to tell me it’s a network issue. My internet is running just fine.

I also play candy crush soda and have no issues.

this is very frustrating, it’s been going on for a couple of days and I get get anyone to help me.

thank you

«1

Answers

  • kiara_wael
    kiara_wael Posts: 156,984

    Hi and Welcome to the King Community

    This Candy Crush forum but not to worries will move to correct forum , Please visit Candy Crush Soda Community here

    @Yosca .@Pitty_Kitty . Thank you

  • Yosca
    Yosca Posts: 17,870

    Welcome to Soda Community @Memere1

    Let’s try to find out what is going on.

    Did you check for game and device updates?

    What is the make and model of your device? ( For Android Settings- About Phone - (for example Model number SM-695F) For iOS Settings -General -Info - (for example Model number MRY42QL/A)

  • Yosca
    Yosca Posts: 17,870

    Welcome to Soda Community @Memere1

    Let’s try to find out what is going on.

    Did you check for game and device updates?

    What is the make and model of your device? (For Android Settings- About Phone - (for example Model number SM-695F) For iOS Settings -General -Info - (for example Model number MRY42QL/A)

  • Yosca
    Yosca Posts: 17,870

    Welcome to Soda Community @Memere1

    Let’s try to find out what is going on.

    Did you check for game and device updates?

    What is the make and model of your device? (For Android Settings- About Phone - (for example Model number SM-695F) For iOS Settings -General -Info - (for example Model number MRY42QL/A)

  • Yosca
    Yosca Posts: 17,870

    Welcome to Soda Community @Memere1

    I am sorry about this. Did you check for game and device updates?

  • Memere1
    Memere1 Posts: 31

    Level 3

    Yes I just checked the app and updated no change

  • Yosca
    Yosca Posts: 17,870

    Hello again @Memere1

    Could you tell me which game version you have?

    And what device are you playing the game on? Make and model please.

    For Android Settings- About Phone - (for example Model number SM-695F)

    For iOS Settings -General -Info - (for example Model number MRY42QL/A)

  • Yosca
    Yosca Posts: 17,870

    Hello again @Memere1

    Could you tell me which game version you have?

    And what device are you playing the game on? Make and model please.

  • Memere1
    Memere1 Posts: 31

    Level 3

    How do I find the version? I can’t sign out or in

  • Memere1
    Memere1 Posts: 31

    Level 3

    iPad ios17.2

Hey! Would you like to give us your opinion?

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