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Welcome to the Candy Crush Saga Community
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I am having the same problem. I have a super color bomb, but when I click to claim it, it tells me that I have no internet connection. Only 11 hours to claim it...this is frustrating.
every time i try to collect super color bomb it says no internet connection but i can play game
Hello Della @Della1214๐ค Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The glitch is not on your side, but with the game! Hence, please do not reinstall the game.
I have reported about it to our Community In-charge, as we have received multiple complaints.
If I have any updates, I will get back to you!
Thank you & Happy Holidays๐๐
Hello again Della @Della1214๐โโ๏ธ
Which device are you using?
Please reply back by typing in the blank box given below๐ซ๐ซ
Still not working. Please fix. I would like to collect. Have been trying all day.
Why can't I get the new bomb? It keeps telling me I'm not on the internet. I am. I can buy things. It started out with 21 hours and now I'm down to 17 because it keeps telling me to try later.
Hello Patricia @p73kr_83gq5๐ค Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The glitch is not on your side, but with the game! Hence, please do not reinstall the game.
I have reported about it to our Community In-charge, as we have received multiple complaints. If I have any updates, I will get back to you!
Can you tell me which device you are using? To reply back, you can type in the blank box given below.
Thank you & Happy Holidays๐๐
HP Laptop
Thank you๐ซ
I think it's Window 11