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Hi and Welcome to the King Community
Is your level 14677 like this?
Hello @clickhl🤗 Hearty Welcome to our sweet King Community!
Including yours, we have about 7 or 8 complaints about this level just today!! I have suggested all of them to send a complaint to King Player Support, and I would advice the same to you too!
You will be receiving an automated email as initial response which is an acknowledgement. You will have to wait up to 72 hours for an agent to contact you.
Please be aware that the level might not change until the game team comes back! But, the Player Support team can take your complaint and report to the Studio when they are back after the Holidays!
Please let me know f you have any further questions🍫🍫
Thank you & Happy Holidays🎉
Hi and Welcome to the King Community
Level 14677 has been reported to the game team . Thank you
Unlock clock need clear 50 frozen, but actual only has 40 frozen. How to win?
Hi and Welcome to the King Community
Is your level 14677 like this?
I have just played this level and I definitely had more than 50 layers of the frozen, enough to fulfll the order to break the box, with several spare. I think some of them must be a triple layer. However I have noted that other players seem to have a faulty version of this level, with only a double layer.
HHi and Welcome to the King Community
Thank you for reporting. Which device are you play?
I can’t unlock the square to the left even though I have cleared all the ice on the board. There is no way to pass the level without unlocking it but it says I still have 10 left… Here are before and after pictures for clarification. Help please!!
Hi and Welcome to the King Community
Thank you for reporting. Which device are you play? Please check this video.
Hello @anich1212🤗 Hearty Welcome to our sweet King Community!
You are the 3rd player that has complained about this glitch in past one hour!!
I would suggest you to contact King Player Support team and report about the issue. But, please be aware that the glitch might not be fixed right away as all the Kingsters are on Holidays break!!
To report ⬇️
If you are on computer - Facebook Browser --> https://soporto.king.com/contact
If you are on a mobile device/playing on App version, please let me know, so that I can give you specific steps to send your report.
To reply back, you can type in the blank box given below🍫🍫
Happy Holidays🎉
Thank you for letting me know! I am playing on mobile device/app.
Xiaomi
Same here. I’m on an iPhone 14 Pro. I have wasted bars in this!