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level 14677 - FIXED
Best Answers
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Hello @clickhl🤗 Hearty Welcome to our sweet King Community!
Including yours, we have about 7 or 8 complaints about this level just today!! I have suggested all of them to send a complaint to King Player Support, and I would advice the same to you too!
Please send your complaint by following these steps⬇️
- Click on the Pink Cogwheel on game map screen or Home screen of the game;
- Click on ? icon;
- Move down to "New Levels & Level help";
- Select the 2nd option "some tips to pass those difficult levels";
- Scroll down all the way and click on "Contact Us";
- Fill up the form and, at "Choose A Topic" --> select "Bugs or Technical Issues";
- "Choose A Subtopic" --> select "I have a bug with a level";
- Explain briefly in "Tell us what you need" & Submit the form.
You will be receiving an automated email as initial response which is an acknowledgement. You will have to wait up to 72 hours for an agent to contact you.
Please be aware that the level might not change until the game team comes back! But, the Player Support team can take your complaint and report to the Studio when they are back after the Holidays!
Please let me know f you have any further questions🍫🍫
Thank you & Happy Holidays🎉
Answers
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I have just played this level and I definitely had more than 50 layers of the frozen, enough to fulfll the order to break the box, with several spare. I think some of them must be a triple layer. However I have noted that other players seem to have a faulty version of this level, with only a double layer.
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Hello @anich1212🤗 Hearty Welcome to our sweet King Community!
You are the 3rd player that has complained about this glitch in past one hour!!
I would suggest you to contact King Player Support team and report about the issue. But, please be aware that the glitch might not be fixed right away as all the Kingsters are on Holidays break!!
To report ⬇️
If you are on computer - Facebook Browser --> https://soporto.king.com/contact
If you are on a mobile device/playing on App version, please let me know, so that I can give you specific steps to send your report.
To reply back, you can type in the blank box given below🍫🍫
Happy Holidays🎉
