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Hello! I buy a new phone and how wrote on faq try to migrate my progress to new device. On old phone I have 484 level but after sign in my account on new device i've only 81 level. What's wrong??
Hello @ekaterinanesmeyanova🤗 Hearty Welcome to our sweet King Community!
Welcome back dear @tamasine😍
In the past week, we have received few more complaints about this issue!! I am waiting for the King team to come back from the Holidays this coming week, so that I can report the issue for them to check.
In the mean time, you can contact King Player Support team and seek their assistance with this. As, they can access your account from their end and see if they can help!
Since you both are on mobile devices, please follow below steps to send your complaint⬇️
If you have any further questions, please post back and let me know🍫🍫
Thank you & Happy New Year🎉🎈
403 levels diff
Ya! All the same!
I have exactly the same problem… my main device is saved to Apple and on level 13580, my other device is on 13041 and will not sync to the later level whatever I do (I have tried deleting the app completely from the other device, it just syncs back to 13041)
I did everything according to the this instructions and on my screenshots it’s result
Hi and Welcome to the King Community
Congrats for your new phone , Please check this page for Info
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How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
