Can't migrate my progress to new device

Hello @ekaterinanesmeyanova🤗 Hearty Welcome to our sweet King Community!

Welcome back dear @tamasine😍

In the past week, we have received few more complaints about this issue!! I am waiting for the King team to come back from the Holidays this coming week, so that I can report the issue for them to check.

In the mean time, you can contact King Player Support team and seek their assistance with this. As, they can access your account from their end and see if they can help!

Since you both are on mobile devices, please follow below steps to send your complaint⬇️

• Click on the Pink Cogwheel;
• Click on ? icon
• Scroll down and click on "My Game Progress";
• Select an appropriate option that fits with the issue;
• Scroll down all the way & click on "Contact Us";
• Fill out the form and submit your complaint.

If you have any further questions, please post back and let me know🍫🍫

Thank you & Happy New Year🎉🎈