Another Impossible Candy Crush 3242! Please look into this level ASAP! Why mine only 18 moves?

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help?

I have already passed the level but what I don't understand is why are people have different moves? I took so long to have it solved cos I have only 18 moves whereas some of my friends breeze thru cos they have 23 moves. Isn't it unfair for players playing the same levels having different moves? I am far behind my friends because mine seems to always have the lesser moves at most levels.