Can not make purchases in app

JerkMcJohnson · January 5

I suddenly cant make purchases from the store. I get a pop-up stating "There is an error on our end." I've googled solutions. Logged out and back in. Restarted my phone. Updated the app. Nothing is working.

PummyRaj · January 5

https://community.king.com/en/candy-crush-saga/discussion/431820/can-not-make-purchases-in-app

Hello @JerkMcJohnson🤗 Hearty Welcome to our sweet King Community!

From how long have been receiving that "There is an error on our end" pop-up? Also, which device are you using?

To reply back, you can type in the blank box given below.

JerkMcJohnson · January 6

Thank you for your quick response. It's been going on for the past 3 days.

JerkMcJohnson · January 6

Oh sorry. Using an android phone

PummyRaj · January 6

https://community.king.com/en/candy-crush-saga/discussion/comment/2923375#Comment_2923375

https://community.king.com/en/candy-crush-saga/discussion/comment/2923378#Comment_2923378

Hello @JerkMcJohnson🤗 Thank you for replying back!

Follow the Steps & tips provided in THIS Link to resolve the issue with the Candy Store in your game! It has worked for couple of players and I hope it would for you too🤞

By any chance, it didn't help you and the issue persists, please post back and let me know.

Thank you for joining our Community & have a great weekend ahead🍫🍫

JerkMcJohnson · January 6

That Worked! Thank you.

PummyRaj · January 6

https://community.king.com/en/candy-crush-saga/discussion/comment/2924358#Comment_2924358

I am very glad and Thanks for letting me know @JerkMcJohnson🤗

Back to crushing those candies🍫🍫

Can not make purchases in app

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