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I get only unity ads
der_feenix
Posts: 9
Level 2
in Support
Since some days I get only unity ads in Candy Crush Saga.
My account configuration suggests, that I can configure the ads and exclude some I don't want to see. But no matter what I try, I get only unity ads.
Candy Crush is much more fun without unity as these ads are loking like made for people over 80 years and it's not possible to terminate and continue without bonus. I always must shut down and restart the application, what's much faster than waiting for unity.
Heeeeeeeeeelp ๐
Der Feenix
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Answers
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Hi and Welcome to the King Community
Thank you for reporting . ย We have prepared some stepsย HEREย on how to report Ads to our Player Support Team so they can have a look.
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Hello @der_feenix๐ค Hearty Welcome to our sweet King Community!
Just wondering!! Why are you "shutting down and restarting the App"? Is it because you do not want to see the Ad or is the Ad freezing or crashing or coming up with the Black screen?
To reply back, you can type in the blank box given below๐ซ๐ซ
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No, the app itself is working fine, I don't have a freeze or crash problem reported a while ago. I'm simply impatient and don't wanna watch ads which are not for me for 30 seconds. Restarting the app is much shorter than 30 seconds.
As far as I can say, the ads were mixed all the time. But since 1.1.2024 (approx) I get only these unity ads.
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I hate having to sit through long ads too. If you want to get rid of ads altogether then pay for one of the in game offers. I bought the gold season pass and a day later got rid of all adverts forever. I genuinely prefer to play without adverts and did this on purpose to get rid of them. But mind if you do you will lose ALL your adverts, also those for extra moves, sweet cinema, the balloon, everything, so you need to know for sure you will be happy losing them all.
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No no, I think you don't understand me correctly. I love the possibility of watching ads and get an advantage and I use it often. I'm on level 14'000 now and without the ads I doubt, that I were able to made that!
In the past I got mixed ads such as cars, insurances, supermarkets, games, gyms, and, and and.
But now (I think it's since 1.1.2024) I get only game ads from a copany called "unity ads".
Is there a possibility, to get again mixed ads as in the past or better, to get no more ads from unity?
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Sorry I misunderstood, but I'm not from King so I can't help you on that one.
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Thanks anyway, take care! ๐
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Any other ideas?
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Hello @der_feenix๐ค
Apologies for my delayed reply! I was trying to find out what you can do to get rid of this Ad and receive different ones๐ค
Today (well, yesterday), I have seen 2 more complaints about "Unity" Ads but, different issues - too loud noise & black screen!! Do you experience either of these issues?
Now, I have reported about it. Let me see what our Community In-charge says and get back to you. You might have to contact the King Player Support team! But, let me confirm first๐๏ธ
Thank you for your patience & understanding! Have a crushing rest of the day๐ซ๐ซ
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Same thing for me, just Unity ads which end in black screen and no rewards, remove Unity ads please
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