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Lives on candy crush

salabarb32
salabarb32 Posts: 1

Level 1

Why can’t we send lives anymore? Aside from that I had over 500 extra lives and they’re all gone I know I didn’t use them

Answers

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and welcome to the King Community

    Thank you for the feedback. This issues is being investigated for more info Here and Here

  • PummyRaj
    PummyRaj Posts: 44,080

    Hello @salabarb32🤗 Hearty Welcome to our sweet King Community!

    I am sorry! Are you asking why we can't send the lives from the tab that we used to see along with the high scores of our friends OR are you not able to send lives at all?


    Losing all our stored lives is a known issue, but we do not know what was causing that, as only few players are experiencing this glitch once in a while!!

    If you have changed your device and/or reinstall the App, that would cause to lose all your stored lives. Sometimes, updating the App also causes that! If neither is the cause, I am sorry to say that there is nothing you can do to get them back!! And, King team won't be able to help you either🙃🙃

    If you have further questions, please reply back by typing in the blank box given below to my comment🍫

  • salabarb32
    salabarb32 Posts: 1

    Level 1

    Well that sucks

  • Debra_O'Neill
    Debra_O'Neill Posts: 9

    Level 2

    Not receiving lives either no matter how many times I ask.Is this a ploy to get us to spend more money to play their game if so I won't be playing any more.If not please fix it.Most of the game updates don't work.And while we're on the subject why are we limited to how many lives we use,bloody riduclous

  • Alienscar
    Alienscar Posts: 16,461
    edited January 10

    Hello @Debra_O'Neill do you send lives to your friends as well as request them? Also if you request lives too many times this can annoy some people and they will stop sending lives.

    Would you mind clicking on the link below to add me as a friend in your game. I know other people on her receive the lives I send them, so I want to see if you can receive them as well. Don't worry you can delete me from your friends once we have finished seeing if you can receive the lives I Send.

    https://ccs2.play.king.com/6Rar/Invite?id=12&params=%7B%22actionCode%22%3A%22771054938%22%2C%22coreUserId%22%3A%2212313833671%22%7D

  • Debra_O'Neill
    Debra_O'Neill Posts: 9

    Level 2

    @Alienscar of course i send lives as well.That's all I seem to do and i have over 300 friends

  • Alienscar
    Alienscar Posts: 16,461

    Thanks for letting me know @Debra_O'Neill

    Do you play through Facebook?

Hey! Would you like to give us your opinion?