Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
Did anyone receive their 100 gold monthly winning in Candy Crush?
Comments
-
Hello Francesco @Gugubest🤗 Thank you for replying back!
These are the steps to send your complaint to the King Player Support team⬇️
- Click on the Pink Cogwheel (from game Map screen or Home screen);
- Click on ? icon;
- Under Popular Topics - click on "Events";
- Click on "Learn all about Winter Season";
- Scroll down all the way & click on "Contact Us";
- You will see a form. Fill it up & Submit.
But, if you rather wait till Monday and wait for our Community In-charge to come and take care of this issue, that would work too! All you need to do is give me your ID number. I will send it to our Community In-Charge, along with other Crushers that did not receive their reward. You can see others' comments from THIS Page onwards!
If you are not aware how to find your ID number, please check this link (click on Green letters) --> Find you game ID Number.
Talk to you soon & have a lovely rest of the day🍫🍫
-
It is only for this month, you had to go with this much process, as there was a miscommunication on the day that you all were supposed to receive the Goodies, Francesco!
From next month onwards, it will be automatic as winners' details would be entered into the system.
You do not have to go through these steps again unless you miss your rewards next time (which doesn't happen often)👍️
-
-
Hello @sweetie_pea and @etswha🤗
I don't think you would have to send your game ID every month!! Once you receive your Gold bars in the first month, all your ID numbers should be added to the system to receive rewards for whole year!
This miscommunication & glitch happened for the first time!! Winners never had to send their ID numbers to receive their rewards like this!! I am sure it won't happen again!
I will confirm again once our Community In-charge is back on Monday👍️
