Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
❄ Candy Holiday Season ❄ - More info HERE
🏆 Winter Cup - Win a year’s supply of Gold Bars (100 every month) - More info HERE
❄ Candy Holiday Season ❄ - More info HERE
🏆 Winter Cup - Win a year’s supply of Gold Bars (100 every month) - More info HERE
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Did anyone receive their 100 gold monthly winning in Candy Crush?
Comments
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Hello Francesco @Gugubest🤗 Thank you for replying back!
These are the steps to send your complaint to the King Player Support team⬇️
- Click on the Pink Cogwheel (from game Map screen or Home screen);
- Click on ? icon;
- Under Popular Topics - click on "Events";
- Click on "Learn all about Winter Season";
- Scroll down all the way & click on "Contact Us";
- You will see a form. Fill it up & Submit.
But, if you rather wait till Monday and wait for our Community In-charge to come and take care of this issue, that would work too! All you need to do is give me your ID number. I will send it to our Community In-Charge, along with other Crushers that did not receive their reward. You can see others' comments from THIS Page onwards!
If you are not aware how to find your ID number, please check this link (click on Green letters) --> Find you game ID Number.
Talk to you soon & have a lovely rest of the day🍫🍫
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Dear PummyRaj,
thanks a bunch for your tips,
I have just found my ID number 3921473409 following your suggestion.
I hope to receive my rewards.
Best regards, Francesco
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Thanks a lot,
in this way I will receive my 100 gold bars every month for the whole year, is it right?
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It is only for this month, you had to go with this much process, as there was a miscommunication on the day that you all were supposed to receive the Goodies, Francesco!
From next month onwards, it will be automatic as winners' details would be entered into the system.
You do not have to go through these steps again unless you miss your rewards next time (which doesn't happen often)👍️
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Thanks a lot,
will I receive my next gold bars always the same day of each month? For example if I receive them tomorrow, will I receive my next GB every 14th of the month?
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Hello, my game ID number is 8522872421.
Really hope I do not need to do this every month.
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Hello again Francesco🤗
If I remember correctly, in previous events, it was every 1st of the month!
But for this one, I am not sure! Hence, I will find out from our Community In-charge on Monday, and let you know!
Have a great rest of the weekend🍫🍫
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Hello @sweetie_pea and @etswha🤗
I don't think you would have to send your game ID every month!! Once you receive your Gold bars in the first month, all your ID numbers should be added to the system to receive rewards for whole year!
This miscommunication & glitch happened for the first time!! Winners never had to send their ID numbers to receive their rewards like this!! I am sure it won't happen again!
I will confirm again once our Community In-charge is back on Monday👍️
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