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I did not yet receive my 100 gold monthly winning in candy crush
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Hello @AlanAU🤗 Welcome to our Candy Crush Saga Community!
Thank you for providing your game ID number. I will send it to our Community In-charge team.
Please wait till tomorrow to receive your 100 GB for this month🏆️
I won the Candy Cup in early January and still haven't received my 100 ingots for the month of January. When will they be in my game. I can't wait to have them. Thank you in advance for your attention to my request.
My user ID is 1446606768, I won the first place of winter cup but I did not receive my 1st 100 gold bar up to now, please help.
Thanks a lot,
I am waiting for your message on Monday.
Have a good Sunday.
Hello @sweetie_pea and @etswha🤗
I don't think you would have to send your game ID every month!! Once you receive your Gold bars in the first month, all your ID numbers should be added to the system to receive rewards for whole year!
This miscommunication & glitch happened for the first time!! Winners never had to send their ID numbers to receive their rewards like this!! I am sure it won't happen again!
I will confirm again once our Community In-charge is back on Monday👍️
Hello again Francesco🤗
If I remember correctly, in previous events, it was every 1st of the month!
But for this one, I am not sure! Hence, I will find out from our Community In-charge on Monday, and let you know!
Have a great rest of the weekend🍫🍫
@etswha @PummyRaj She asked a good question. will we need to give you our id every month? If so want would the time period be? So at the 1st of the month if we haven't got them should we contact you then with our ID? Or wait? Please let us know before February what's expected. Thank you dear.
Hello, my game ID number is 8522872421.
Really hope I do not need to do this every month.
will I receive my next gold bars always the same day of each month? For example if I receive them tomorrow, will I receive my next GB every 14th of the month?
It is only for this month, you had to go with this much process, as there was a miscommunication on the day that you all were supposed to receive the Goodies, Francesco!
From next month onwards, it will be automatic as winners' details would be entered into the system.
You do not have to go through these steps again unless you miss your rewards next time (which doesn't happen often)👍️
in this way I will receive my 100 gold bars every month for the whole year, is it right?
Thank you Francesco @Gugubest🤗
I will update you as soon as the GB are sent towards you!
Thank you for joining our Community & have a great rest of the weekend🍫🍫
Dear PummyRaj,
thanks a bunch for your tips,
I have just found my ID number 3921473409 following your suggestion.
I hope to receive my rewards.
Best regards, Francesco
Hello Francesco @Gugubest🤗 Thank you for replying back!
These are the steps to send your complaint to the King Player Support team⬇️
But, if you rather wait till Monday and wait for our Community In-charge to come and take care of this issue, that would work too! All you need to do is give me your ID number. I will send it to our Community In-Charge, along with other Crushers that did not receive their reward. You can see others' comments from THIS Page onwards!
If you are not aware how to find your ID number, please check this link (click on Green letters) --> Find you game ID Number.
Talk to you soon & have a lovely rest of the day🍫🍫
Hi,
first of all I want to thank you for your fast reply. Then, I would like to reply to your question writing that I didn't sent any complain to the King Player Support team because I am a new member and I don't know how to do it. I usually play on mobile phone but it can happen that I play on laptop
I need to know how to move. Thanks in advance for your help.
Hello @Gugubest🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive your Gold Bars from the Winter Cup!! There was a confusion with the rewards! But, it was clarified and players have been receiving their reward for this month.
Did you send a complaint to the King Player Support team? If so, what did they say?
If not, can you tell me which device you are using, so that I can give you proper steps to send your complaint?
To reply back, you can type in the blank box given below🍫🍫
So far, I haven't received the 100-goldbar rewards for the Winter Cup. When will I receive them?
Hello @swati19🤗 Hearty Welcome back to our Community!
We are collecting the ID numbers of the players that did not receive their Gold Bars. Please check the steps in THIS Link and post your game ID number, so that I can send it to our CM.
Thank you🍫🍫
did not receive previous gold bars
no didnt receive
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I have found it hard to clear level 18740 without boosters.
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
