all my lives are gone !!

Hi Binaki, your translator is very good! I don't know why you keep losing your lives but I haven't really seen other players reporting this yet. I will keep my eyes posted here during the weekend to see if anyone else reports this. It really might be a new glitch starting.

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Update: Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

The thing is that people have send me lives the last 2 days but I still have none...

Update: Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

Gisela_Holtz

Yesterday was the second time I lost mine. A couple of weeks I lost over 200. I sent in a request but never got an answer. Yesterday they were at 0 again.

MINE just disappeared too. I sat down at breaktime to play and I had about 94 lives. Now it's ZERO!!! super frustrating as I have time to use some now.

I know this really sucks, :-((((

CJV

MINE just disappeared too. I sat down at breaktime to play and I had about 94 lives. Now it's ZERO!!! super frustrating as I have time to use some now.

Well this afternoon all my lives were gone too, I don't have many friends that play Candy Crush so won't be playing it much either this way :-( and I play it on my computer

Hi Binaki, I like this new game Friends much better than Saga because it's cool when Yeti throws out wrapped candies to help me clear the levels. I play all 4 of the Candy Crush games so I go from one to the other and then get fed up and close the games for the day!

Good evening Elsa, a big thank you, I'm surprised to be the only one with the lives that disappear, since I have this problem, I only receive 2 to 3 lives per day from my friends, that's all, difficult to to play like that, to wait a long time before having a life, it's really disappointing, I try to play Candy Crush Friends Saga, but not a lot of players on it, to use gold to unlock, this new game with friends is not a success, it is very soft, not fast at all it's boring

Hello, and it starts again! all my life disappeared again, there were only 25, but hey, it's pretty annoying , I'm sorry, I do not speak your language, I'm using a translator

Mindy_OConnell

Yes it had to be quite a surprise to see 0 but it doesn't take long to build them up again.

why isn't this being investigated? Some players spend cash on this game and losing any progress including lives is super frustrating - And to get oh well they build up fast is unnaccepatable. They won't build up if it keeps happening as is my issue. Lost more than 170 and every day I get 25 or 30 from friends but they all disappear after I use some of them. I know of at least four other players who play on PC's that lost all there lives and I'm sure there are more! Opened a ticket with King and heard nothing yet

Yes it had to be quite a surprise to see 0 but it doesn't take long to build them up again.

thank you for your answer, I assure you it's quite surprising, to see written 0 at once

Hi Binaki, I haven't heard of this happening before on a computer. I don't think that King can reimburse for lives. I will keep my eyes open for the next couple of days to see if this could be a new glitch starting.

Hello, I play on computer

Hi Binaki, where are you playing the game - mobile device or computer? If on mobile device, all lives and boosters are saved to your device so any crash or operating system update can make you lose everyting. You can read more about it here: https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

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Hello, I play on computer

thank you for your answer, I assure you it's quite surprising, to see written 0 at once

Yes it had to be quite a surprise to see 0 but it doesn't take long to build them up again.

Mindy_OConnell

Yes it had to be quite a surprise to see 0 but it doesn't take long to build them up again.

Hello, and it starts again! all my life disappeared again, there were only 25, but hey, it's pretty annoying , I'm sorry, I do not speak your language, I'm using a translator

Well this afternoon all my lives were gone too, I don't have many friends that play Candy Crush so won't be playing it much either this way :-( and I play it on my computer

CJV

MINE just disappeared too. I sat down at breaktime to play and I had about 94 lives. Now it's ZERO!!! super frustrating as I have time to use some now.

MINE just disappeared too. I sat down at breaktime to play and I had about 94 lives. Now it's ZERO!!! super frustrating as I have time to use some now.

I know this really sucks, :-((((

Gisela_Holtz

Yesterday was the second time I lost mine. A couple of weeks I lost over 200. I sent in a request but never got an answer. Yesterday they were at 0 again.