Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why wont the booster videos play on my android tablet?

Adrian_Woodcock

The booster videos will not play on my device, they start then I get a msg saying 'video unavailable'

Accepted answers

Creative_Elsa

Hi Adrian, please try to clear out the history and then try it again. I just opened the game on my iPhone and it is working. But then again, maybe it's a new glitch starting so I will keep my eyes posted here this weekend to see if anyone else reports this.

All comments

Molly_Osborne

I'm having the same problem on my tablet. It works on my phone.

Louise_2_2

I am having the same problem, i press play and get the message the video is unavailable this happens.on my.mobile and tablet

Gregg

Hi Adrian, I'm having the exact same issue on my phone. I tried another phone & also tablet, and it works fine on them. I've been trying to pinpoint the issue with no luck. So if you or someone else discovers resolution, please post it. Thanks, Gregg

Audrey_Smith

Hi Adrian I also have this problem, I click the play video button then just a blank screen with a cross at top right hand corner, if I click the cross nothing happens.

Adrian_Woodcock

Sorry I thought it was solved,but it was just a lucky one off! Still won't work most of the time!

Adrian_Woodcock

Yay it worked,thanks!

Creative_Elsa

Welcome! 👋

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Accepted answers

Creative_Elsa

All comments

Creative_Elsa

Adrian_Woodcock

Yay it worked,thanks!

Adrian_Woodcock

Sorry I thought it was solved,but it was just a lucky one off! Still won't work most of the time!

Audrey_Smith

Hi Adrian I also have this problem, I click the play video button then just a blank screen with a cross at top right hand corner, if I click the cross nothing happens.

Gregg

Louise_2_2

I am having the same problem, i press play and get the message the video is unavailable this happens.on my.mobile and tablet

Molly_Osborne

I'm having the same problem on my tablet. It works on my phone.

Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Minha compra não chegou
Comprei no jogo e não chegou a compra
Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…