Candy Crush Saga

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Merge 2 emails

Summer_Kitkat

I REALLY want my level progress from one email to transfer to another email of mine, that is connected to Facebook.

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Summer_Kitkat

Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use.
Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.

Hello???

Summer_Kitkat

Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use.
Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.

I completed that form after reading the steps. The options I was told to choose weren't there though.

Creative_Elsa

Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use.

Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.

Accepted answers

All comments

Creative_Elsa

Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use.

Summer_Kitkat

Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use.
Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.

I completed that form after reading the steps. The options I was told to choose weren't there though.

Summer_Kitkat

Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use.
Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.

Hello???

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🔔 Facebook Progress Showing as Level 1 - Under Investigation!
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