Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Forgot Kingdom account email and lost levels

I tried to sync my Facebook account with my current game which was synced with my kingdom account under the name “Bellatrix”. However I lost the email which the name was saved under so I can’t go back to my current game. I was on 1500+ level. Is there anything I can do to change my kingdom account email and retrieve back my lost levels?

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amberleanneswain

How do I find what email I used to log into candycrush theres no forgot email button

Sim_Chee_Kian

Hi Sim, are you saying that you can't remember the email address that you used for your kingdom account? I think you might have to start a new Kingdom account. Once you do that, please follow the steps on this blog to get your user ID # for this new account and then follow the steps to complete their contact form:
https://www.elsalanger.net/blog/how-to-complete-a-king-contact-form

Hello! Yes I can’t remember the email address used for my Kingdom Account. If I create a new Kingdom Account, is it possible to retrieve my lost levels?

Creative_Elsa

Hi Sim, are you saying that you can't remember the email address that you used for your kingdom account? I think you might have to start a new Kingdom account. Once you do that, please follow the steps on this blog to get your user ID # for this new account and then follow the steps to complete their contact form:

https://www.elsalanger.net/blog/how-to-complete-a-king-contact-form

Welcome! 👋

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