Issues with the Piñata party event - Reported to the Studio!

King_admin · February 5

This discussion was created from comments split from: Pinata.

spiller · February 3

Winning 3 with the offer of a chance to strike piñata but it doesn’t work-screen has a glitch going black?

Squirrelwife · February 3

Not sure why this is happening, i have a good ipad, all of Candy Crush Saga is updated. I am at level 8200, won some levels, was asked to hit the pinata for 5 seconds, which i did, it told me "time is up"....really? Is that fair to win and then tell the person it is up when i follow the directions? It happened to me yesterday also. One more disappointment....kindly respond. 21 levels to get Candy Royale, gold bars are only offered very, very sparingly at almost impossible tasks. Where is the fun when i began Candy Crush years ago? Pls. give me the reward i missed out on twice on the pinata. Thanks. Squirrelwife

oliviar · February 3

Same here. I have 7 turns at the piñata backed up right now that I can’t play. My screen also locks up when I try to go into it.

kiara_wael · February 4

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps here and tell your Game ID there. on how to get intouch with our Player Support Team that handles these issues.

oliviar · February 4

Update on the piñata I now have 27 turns on back up. No fix yet. That booster will probably end before I can use them.

spiking123 · February 5

I am unable to complete break the piñata even after hitting it with over 25 sticks , help

PummyRaj · February 5

https://community.king.com/en/candy-crush-saga/discussion/434829/how-to-complete-the-pinata-party-event

Hello @spiking123🤗 A Warm Welcome to our sweet King Community!

Do you still have the Pinata Party event in your game? It was supposed to start on the 2nd and end on the 3rd!! I did not receive it, hence, not sure about the dates!!

Can you show me a screenshot of your event? Also, I need to know which device you are using?

I will find out if there are any glitches in the event.

To reply back, you can type in the blank box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

QueenB · February 5

https://community.king.com/en/candy-crush-saga/discussion/comment/2953329#Comment_2953329

https://community.king.com/en/candy-crush-saga/discussion/comment/2954191#Comment_2954191

https://community.king.com/en/candy-crush-saga/discussion/comment/2955086#Comment_2955086

Thank you for reaching out and letting us know about the issues you have encountered with the piñata party.

It has been reported to the team who are currently looking into improving the feature! Apologies for any inconvenience caused 😕

Issues with the Piñata party event - Reported to the Studio!

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