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No daily win and not syncing
cokerryalice
Posts: 3
Level 1
in Support
Why am I not getting my daily wins and my devices are not syncing I deleted the app and reinstalled it but I lost loads of levels and I still have the same problem not syncing and not getting my daily win
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Answers
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Hello @cokerryalice🤗 Hearty Welcome to our sweet King Community!
Game "not syncing" is not issue on your side, but the game itself. Because of that, it did not work when you reinstall the game!!
Please don't worry!! The issue was reported to the Candy Crush game team, and they are working on a fix. Until the issue is resolved, players are advised to continue to play the game on the device where their game is advanced.
Please keep an eye on our main thread of "Syncing Issue", to get the latest updates!
With regards to "Daily Win" --> Can you please explain a bit more? Which devices are you using?
To reply back, you can type in the blank box given below🍫🍫
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Hi and Welcome to the King Community
Please check this page for informations
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When I win a level it is not giving me a sticker it just stays at 4 out of 6 with the weekly contest it says I have won 0 levels even though I have passed some levels
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Hello again @cokerryalice🤗 Thank you for replying back!
I would suggest you to contact the King Player Support team and send a complaint about both Daily Win and also the glitch with Weekly Race!
On which device do you have the advanced levels? Please send complaint from that device. Let me know if you need help with it👍️
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Thanks will send a complaint now
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My daily win has disappeared totally from my game for 4 days now. It no longer shows up in the Events page. This is on both my laptop, and android phone.
Is this feature being removed by King?
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Hello. It's only my Daily Win that's disappeared. Everything else if fine.
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Oh, ok! Thank you for confirming!
Which device are you using? If you are on a mobile device OR playing on Windows 10/11, can you check if the App is up to date? Let me know which version you have right now.
Also, in these 4 days, did you win a new level?
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On my Windows 10 laptop, the version is below...
On my mobile, the version is 1.270.1.1
I completed 2 episode races in the last 4 days
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