No daily win and not syncing

cokerryalice · January 13

Why am I not getting my daily wins and my devices are not syncing I deleted the app and reinstalled it but I lost loads of levels and I still have the same problem not syncing and not getting my daily win

PummyRaj · January 13

https://community.king.com/en/candy-crush-saga/discussion/432644/no-daily-win-and-not-syncing

Hello @cokerryalice🤗 Hearty Welcome to our sweet King Community!

Game "not syncing" is not issue on your side, but the game itself. Because of that, it did not work when you reinstall the game!!

Please don't worry!! The issue was reported to the Candy Crush game team, and they are working on a fix. Until the issue is resolved, players are advised to continue to play the game on the device where their game is advanced.

Please keep an eye on our main thread of "Syncing Issue", to get the latest updates!

With regards to "Daily Win" --> Can you please explain a bit more? Which devices are you using?

To reply back, you can type in the blank box given below🍫🍫

kiara_wael · January 13

Hi and Welcome to the King Community

Please check this page for informations

https://community.king.com/en/candy-crush-saga/discussion/427968/%EF%B8%8F-disappearing-events-missing-daily-booster-machine-%EF%B8%8F

cokerryalice · January 13

When I win a level it is not giving me a sticker it just stays at 4 out of 6 with the weekly contest it says I have won 0 levels even though I have passed some levels

PummyRaj · January 14

https://community.king.com/en/candy-crush-saga/discussion/comment/2931886#Comment_2931886

Hello again @cokerryalice🤗 Thank you for replying back!

I would suggest you to contact the King Player Support team and send a complaint about both Daily Win and also the glitch with Weekly Race!

On which device do you have the advanced levels? Please send complaint from that device. Let me know if you need help with it👍️

cokerryalice · January 14

Thanks will send a complaint now

LDBr · February 8

My daily win has disappeared totally from my game for 4 days now. It no longer shows up in the Events page. This is on both my laptop, and android phone.

Is this feature being removed by King?

PummyRaj · February 9

https://community.king.com/en/candy-crush-saga/discussion/comment/2959386#Comment_2959386

Hello @LDBr🤗 A Warm Welcome back to our sweet King Community!

Is it only "Daily Win" that you are missing or other features too?

LDBr · February 9

https://community.king.com/en/candy-crush-saga/discussion/comment/2959737#Comment_2959737

Hello. It's only my Daily Win that's disappeared. Everything else if fine.

PummyRaj · February 9

https://community.king.com/en/candy-crush-saga/discussion/comment/2959740#Comment_2959740

Oh, ok! Thank you for confirming!

Which device are you using? If you are on a mobile device OR playing on Windows 10/11, can you check if the App is up to date? Let me know which version you have right now.

Also, in these 4 days, did you win a new level?