how do i restore my level 2226 on candy crush i have been sent back to level 11

Dale_Nicholas · December 2018

I need help in restoring my level 2226 on candy crush as I am not back at level 11. do not know what happened

calle · December 2018

same happens to me i sent back to level 36 somedays ago i think i was near 1300 if i dont get it back i not going play longer i have bean at hospital longtime so not connected to fb last time i use fb i was in level 900 is it possibol get back level i was on

PummyRaj · December 2018

Hello @Dale_Nicholas and @calle!

First of all, Welcome to the new Community (before it used to be KING Care page)!

I was looking for Experts' posts regarding this issue. I have seen it few days ago but not able to find it but did find something that might be useful for you.

Try this link and fill that form https://soporto.king.com/contact

I have not tried this form before. But, The KING Support team restored my level progress in Candy Crush Soda when I sent a complaint through the "Gear" icon on my Mobile game -- "contact us" link. Then they sent me an email afterwards. After few email exchanges, they were able to put me back on my actual level.

Hope you both will be able to get your progress back! All the Best & have a great day

PummyRaj · December 2018

Hello again @Dale_Nicholas and @calle!

Try this below link and see if it works to restore your progress of the game. I know it is not the link FOR Candy Crush, but, we can always try

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest

how do i restore my level 2226 on candy crush i have been sent back to level 11

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