Disappearing gold bars

tycov01 · December 2018

Why are my gold bars suddenly disappearing??? I had 35 then they dropped to 18 and now I have only 8! I haven't used ANY! Help!!

JustPlaying · December 2018

Not a problem.

Easy to see only the Candy Crush logo or think it is one forum. This I could help with .. just may have gotten a delay if I we could not and the members who know the answer may not see over here. You can find the Candy Crush Saga Community here https://community.king.com/en/candy-crush-saga

JustPlaying · December 2018

Hi @tycov01 Welcome the the Candy Crush Friends Saga Community

I am sorry you are have and issue. Are the gold bars in the game Candy Crush Friends Saga or for a different game?

tycov01 · December 2018

It's Candy Crush Saga

JustPlaying · December 2018

Thanks, I will ask they move the post to the Candy Crush Saga Community and escalate the issue to the Community Manager there

tycov01 · December 2018

Thanks, I didn't realize that I was in the wrong forum...

JustPlaying · December 2018

Not a problem.

Easy to see only the Candy Crush logo or think it is one forum. This I could help with .. just may have gotten a delay if I we could not and the members who know the answer may not see over here. You can find the Candy Crush Saga Community here https://community.king.com/en/candy-crush-saga

tycov01 · December 2018

Thanks!

_Elsa_ · December 2018

Hi @tycov01, you are now in the correct community! Your gold bars should never disappear. I am going to ask you to please complete the contact form from this link: https://soporto.king.com/contact

They can manually go into your account to see what's going on.

Disappearing gold bars

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