Is there any way to gain back lost boosters when changing phones?

Victoria_annVictoria_ann Posts: 3
edited December 2018 in Support
I have lost over 80 colour bombs amongst others. Gutted these are gone. Thanks in advance for any advice.

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  • I was meant to post this under the original candy crush not friends. There doesn't seem to be an option to delete this? Help appreciates. Thanks
  • ElsaElsa Posts: 16,468 Superstar
    HI @Victoria_ann, you are now in the correct community!  Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.
    You can find out more about our Superstars here

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    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
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