Daily thing

Question

I keep losing status on the daily thing because it will not go me up for me to collect.   This has happened numerous time in the last few months.  I played several time yesterday and it did not come up.  It finally came up today and I lost power again.

Alienscar · Answer

I keep losing status on the daily thing because it will not go me up for me to collect. This has happened numerous time in the last few months. I played several time yesterday and it did not come up. It finally came up today and I lost power again.

Hi @stupid1234 there is a long running issue that prevents your features/events from appearing and this includes the Daily Treat Machine.

Normally all you have to do is a play a level and all of your features will return to your game.

Unfortunately it isn't always that simple and sometimes you have to win a new level (sometimes more) before all of your features return to your game.

If your features don't reappear then this will cause your Treat Machine to lose 'power'.

There is no fix for this issue so all you can do is to be aware of the issue and take note of your Treat Machine. Your Treat Machine is usually the first thing that pops up, so when you open your game and it doesn't appear you know you have an issue. When this occurs play and win an old level. After completing the level return to your Events page. This should force your Treat Machine to pop-up. If it doesn't, play and win a new level. Again return your events page after completing the level. Do this until your Treat Machine appears

kiara_wael · Answer

Hi and Welcome to the King Community

The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game

QueenB · Answer

https://community.king.com/en/candy-crush-saga/discussion/437437/daily-thing

Oh no, it sounds like you've hit a bit of a sticky spot with the daily rewards! I'm really sorry to hear that your progress isn't being saved correctly.

Here are a few sugary solutions you might try:

* Check your internet connection: Sometimes, a spotty connection can prevent your progress from syncing properly. Make sure you're connected and the signal is as sweet as a sugar drop!
* Update your game: Ensure you're running the latest version of the game. Updates often include fixes for these types of glitches.
* Restart your device: A quick restart can sometimes shake loose any sticky technical issues.
* Log in and out: If you're using an account to save your progress, try logging out and then back in.

If you're still finding yourself slipping down the candy chute, it might be time to get a little help from the support team.