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Not enough order targets available error

akpeltier
akpeltier Posts: 5

Level 2
in Level Help & Tips
On level 2521, using the Android app, I keep getting the error "Not enough order targets available error".  No idea how to get past this.
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Comments

  • _Elsa_
    _Elsa_ Posts: 37,542
    Hi @akpeltier, please try the troubleshooting on this link:  

    https://community.king.com/en/candy-crush-saga/discussion/246203/is-your-game-crashing-on-an-android-device#latest

    Also please make sure that you have the latest version of the game.  It should be 1.139.0.

  • akpeltier
    akpeltier Posts: 5

    Level 2
    edited December 2018
    I have version 1.140.0.5 and the error is still occurring. I have also tried the other options mentioned in the article except uninstalling because I don't want to lose my boosters.
  • _Elsa_
    _Elsa_ Posts: 37,542
    Hi @akpeltier, you are the only person reporting this.  I just went on to Google and typed in the error message and here is a print screen showing what it is saying.  They all say "insufficient storage".  I don't know if this is the problem but here is an article on how to fix this insufficient storage:  https://www.computerworld.com/article/3218152/android/how-to-fix-insufficient-storage-issues-in-android-and-ios.html  

    Let me know if this clears the problem.


  • akpeltier
    akpeltier Posts: 5

    Level 2
    Thank you.
  • _Elsa_
    _Elsa_ Posts: 37,542
    Hi @akpeltier, did you try the insufficient storage yet?
  • Cheryle323
    Cheryle323 Posts: 7

    Level 2
    akpeltier said:
    On level 2521, using the Android app, I keep getting the error "Not enough order targets available error".  No idea how to get past this.
    I’m getting the same message on my iPad. 
  • _Elsa_
    _Elsa_ Posts: 37,542
    Hi @Cheryle323, that is so strange that the error message doesn't even show up on Google.  So now it's also happening on Apple devices too!  Does your message say the exact same thing "Not enough order targets available error"?  I'm heading over to Google now to type in those exact words to see what comes up.  brb..............

    Well on Google I can't find any articles with that exact wording but, once again, it's coming up with storage space when I added iPad to it.  Please read this article:  https://medium.com/pcmag-access/storage-almost-full-how-to-free-up-space-on-your-iphone-or-ipad-9b50f7ff660b

    I need both of you to check your storage and if there is are too many photos/videos and even games that you no longer play that often, clear them off your phone somehow and see if that message disappears.  I need both of you to write back here because this is a very strange message and I would like to have a fix for future reference if any of this freeing storage helps.



  • Cheryle323
    Cheryle323 Posts: 7

    Level 2
    I checked my storage. I’m only using 34GB of 512GB so I’m assuming my storage isn’t the problem. It cost me a streak I was on! ☹️
  • Cheryle323
    Cheryle323 Posts: 7

    Level 2
    Yes, my message is the exact same thing.
  • _Elsa_
    _Elsa_ Posts: 37,542
    Hi @Cheryle323, I sent this message to the Community Managers and Superstars to see if anyone else can give us an idea of what it's all about.  I'll let you know what I find out and will keep searching.  I'm even thinking that maybe if we wrote Apple or Android to ask them if they ever heard of it before because it has to be a mobile thing and not a game thing.

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