Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
region
eduardofortiner
Posts: 23
Level 3
in Support
Good evening, I corrected the incorrect region following the indicated steps. and a few hours later he returned to the wrong region. What can I do so that it does not change? Thanks i wait answer.
1
Best Answers
-
Hello, good afternoon. It worked for a while but then the wrong region was modified again. Maybe I didn't do some step right. Such as clearing the game cache. Could you tell me how to delete it. Thank you for kindly assisting me and helping me correct the error. I hope I can solve it. Thank you again and I look forward to your response.
1 -
Hi Eduardo,
Yes, it sounding more like a bug that won't go away ๐ค If you're on Android device, try the following:
To clear the cache, go to Settings > Apps > select the app > Storage > Clear Cache.
If this still doesn't help, I'm afraid you might have to reinstall the app. That will help clear any bugs.
Keep in mind that y deleting the game app, you will lose any saved boosters and lives so make sure you use these before trying to delete the game app!
2
Answers
-
Hello @eduardofortiner๐ค A Warm Welcome to our sweet King Community!
Please try the tips and suggestions provided in this link and see if it works this time -->ย Game Profile shows Wrong Country
Please post back and let me know if it helped or not!! You can reply back by typing in the blank box given below๐ซ๐ซ
2 -
Hello, Thank you for contacting me and trying to help me but it didn't work, the game keeps showing me that I am in the US and I am actually in Argentina. If there is another solution, I would appreciate it if you let me know. I greet you cordially.
1 -
Hello Eduardo๐ค Thank you for replying back!
I am sorry that the suggestion above did not work! Let me find out if there is any other way to correct this glitch!
I just need to make sure that you are playing Candy Crush Saga๐
Can you please let me know? Thanks๐ซ๐ซ
0 -
Hello, Thank you for contacting me and trying to help me but it didn't work, the game keeps showing me that I am in the US and I am actually in Argentina. If there is another solution, I would appreciate it if you let me know. I greet you cordially.
Hello, yes I am playing candy crush saga. Thanks again and I hope you find a solution to correct it.
Hello, yes I am playing candy crush saga. Thanks again and I hope you find a solution to correct it.
0 -
Hello, yes I am playing candy crush saga. Thanks again and I hope you find a solution to correct it.
1 -
Hi Eduardo,
Can you confirm that you have tried the steps from the following link HERE? If yes, please give them another try but this time, before trying it, please clear the game app cache and restart your device.
There seems to be bug that keep triggering the region so we need to clear that out before trying the steps again.
Let us know how it goes ๐ซก
2 -
Hello, good afternoon. It worked for a while but then the wrong region was modified again. Maybe I didn't do some step right. Such as clearing the game cache. Could you tell me how to delete it. Thank you for kindly assisting me and helping me correct the error. I hope I can solve it. Thank you again and I look forward to your response.
1 -
Hi Eduardo,
Yes, it sounding more like a bug that won't go away ๐ค If you're on Android device, try the following:
To clear the cache, go to Settings > Apps > select the app > Storage > Clear Cache.
If this still doesn't help, I'm afraid you might have to reinstall the app. That will help clear any bugs.
Keep in mind that y deleting the game app, you will lose any saved boosters and lives so make sure you use these before trying to delete the game app!
2
