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Lost connection
Answers
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Thank you @dharts and Welcome to the King Community @katie6060 🤗
I have escalated this issue to our Candy Community In-charge. As soon as I hear something, I will get back to you all.
And, please do not reinstall the App yet as it will be the last resource - only if nothing else worked!
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Guess what!!! I can’t believe it I finally got the connection issues resolved 🥳 I don’t know what I did the only thing I can think of was I had started a new FB account with a different email because FB wouldn’t let me use my EM I’ve had for 20 years after I had started t he game and there was an update for FB yesterday so I updated it and updated my passwords and followed the other tips and it’s working 🤩🤪 All I’ve done so far is sign into the game and turned on the EM in the game I was so excited I had to come here and share now we’ll see if I can recover the levels I had finished I think I was at level 37. Happy gaming everyone 🥰
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That's good (and bad!) I was asked if I wante dot merge my accounts and I said yes. It shows level two for me also on the king site but when i play on my phone it still shows the level I was at most recently before I started having issues. Now I don't have any access to the activities section. It just says Come back soon to play. I don't get the pop ups that say oh sorry we can't connect you. Things are still not right. I wonder if it has something to do with my email login info.
I'm glad yours is working now for you!
